Understanding How Deaf and Hard of Hearing Viewers Visually Explore Captioned Live TV News

Abstract

Captions blocking visual information in live television news leads to dissatisfaction among Deaf and Hard of Hearing (DHH) viewers, who cannot see important information on the screen. Prior work has proposed generic guidelines for caption placement but not specifically for live television news, and important genre of television with dense placement of onscreen information regions, e.g., current news topic, scrolling news, etc. To understand DHH viewers’ gaze behavior while watching television news, both spatially and temporally, we conducted an eye-tracking study with 19 DHH participants. Participants’ gaze behavior varied over time as measured by their proportional fixation time on information regions on the screen. An analysis of gaze behavior coupled with open-ended feedback revealed four thematic categories of information regions. Our work motivates considering the time dimension when considering caption placement, to avoid blocking information regions, as their importance varies over time.

Publication
In Proceedings of the 20th International Web for All Conference (W4A ‘23)
Akhter Al Amin
Akhter Al Amin
Software Engineer at Amazon
Saad Hassan
Saad Hassan
Assistant Professor

My research interests include human-computer interaction (HCI), accessibility, and computational social science.

Sooyeon Lee
Sooyeon Lee
Assistant Professor at NJIT
Matt Huenerfauth
Matt Huenerfauth
Professor and Dean at RIT